Covid has changed the ways property management companies do business. As part of this transformation, technology plays a big role on how properties will be managed in the future.

When shopping around for a new property management software, these are the "must-have" features to look for:

• To be extremely easy to use by all the users (property managers, tenants, landlords, admin, operations)

• Privacy - possibility to choose the location of the server where the information will be stored

• To have a responsive design - accessible from any devices such as laptops, tablets, phone?

• Cloud Based solution

• Possibility to easily customize the software (add specific fields and functionalities)

• Capability to handle any size portfolio - small, medium, large

• Tenant Portal - allow the tenants to submit building requests on-line

• Vendor Portal - allow vendors to view, close, submit work orders, POs, files

• Purchase orders

• Maintenance planning - automation of the maintenance process and notification to all parties (building operations, contractors)

• Work Orders

• Property Inspections

• Contacts management

• Environmental management

• Risk Management

• Compliance and insurance tracking

• Vendor management

• Capital planning

• Memos & newsletters - possibility to automatically send notifications to tenants

• File management - organize and view drawings, plans and all other relevant documents

• Project Management

• Bid Management

• Analytics and Reporting

• Integration with your financial software

Before deciding:

•  Ask the software provider if you can try the solution for few months

•  Test the software in real-world by using it in 3-4 buildings

•  Ask feedback from all the users during the trial period

Moving forward, together